Terrance Ahern has served on our Board of Directors since 2024. He is Co-Founder, Principal, and former Chief Executive Officer of The Townsend Group, an institutional real estate advisory and investment management firm he helped form in 1986. Mr. Ahern led Townsend until his retirement in May 2022 and served as Chairman Emeritus through 2024. Townsend advises and invests for domestic and offshore public and private pension plans, endowments and foundations, and sovereign wealth funds. He served as an independent director of SITE Centers Corp. from 2000 to 2024 and as Board Chair from 2011 to 2024, and has been an independent director of KKR Real Estate Finance Trust since 2017. Mr. Ahern is a frequent industry conference speaker.
Our Team
Chief Executive Officer
Jack Snyder
Jack Snyder
Chief Executive Officer
Jack Snyder is Chief Executive Officer of True Capital Claims, where he is redefining the landscape of risk management and catastrophic recovery for high-value institutional asset portfolios. Under his leadership, True Capital Claims delivers pre-loss readiness, rapid onsite response, and post-loss recovery for portfolios measured in billions, helping clients leverage full documentation and defend asset value through disciplined process and robust evidence.
Prior to leading True Capital, Jack Snyder developed a strong reputation in independent risk management rooted in his extensive experience in construction and restoration industry operations. This background lends a deep understanding of how complex losses unfold on the ground, the critical importance of securing thorough and precise documentation, and the imperative of defending asset value against insurer assumptions and tactics. His expertise also extends to public adjusting, where he has advocated for policyholders by navigating the complexities of claims processes and ensuring fair outcomes.
Chief Growth Officer
Chas Kennedy
Chas Kennedy
Chief Growth Officer
Chas Kennedy is Chief Growth Officer of True Capital Claims, where he leads the firm’s growth strategy and institutional partnerships across major real estate portfolios. With a background in catastrophic claims and large-loss consulting, he brings a turnkey, end-to-end approach to recovery—overseeing documentation, forensic validation, negotiation, and financial reconciliation while relieving clients of administrative and technical burden.
Performance-aligned and outcome-driven, he reinforces True Capital’s role as a trusted institutional partner whose interests mirror the client’s: maximizing recovery value, accelerating timelines, and protecting operating continuity across every property and every event. He continues to expand TCC’s reach through strategic alliances with risk managers, brokers, engineering teams, and construction partners—strengthening the firm’s ability to support municipalities, higher-ed systems, REITs, and complex commercial portfolios facing increasing climate volatility.
Director, Catastrophic Loss
Bob Schuler
Bob Schuler
Director, Catastrophic Loss
Bob Shuler is Director of Catastrophic Loss at True Capital Claims, where he provides disciplined leadership and forensic expertise in managing large, complex commercial property claims. He oversees every stage of recovery—including evidence collection, valuation, negotiation, and settlement—ensuring institutional clients receive the full and defensible value of their losses.
With extensive experience navigating high-severity, multi-stakeholder events, Bob anticipates challenges such as early damage misclassification, incomplete documentation, insurer assumptions, and settlement pressures, and he mitigates these through a methodical, evidence-based approach grounded in engineering, construction, and financial validation.
Jack Snyder
Chief Executive Officer
Jack Snyder is Chief Executive Officer of True Capital Claims, where he is redefining the landscape of risk management and catastrophic recovery for high-value institutional asset portfolios. Under his leadership, True Capital Claims delivers pre-loss readiness, rapid onsite response, and post-loss recovery for portfolios measured in billions, helping clients leverage full documentation and defend asset value through disciplined process and robust evidence.
Prior to leading True Capital, Jack Snyder developed a strong reputation in independent risk management rooted in his extensive experience in construction and restoration industry operations. This background lends a deep understanding of how complex losses unfold on the ground, the critical importance of securing thorough and precise documentation, and the imperative of defending asset value against insurer assumptions and tactics. His expertise also extends to public adjusting, where he has advocated for policyholders by navigating the complexities of claims processes and ensuring fair outcomes.
Chief Finance Officer
Lisa Zaucha
Lisa Zaucha
Chief Finance Officer
Lisa brings years of controller-level leadership across multiple industries and a hands-on, operator’s approach to finance. Lisa leads financial strategy, reporting, and operational controls, partnering with leadership to strengthen forecasting, cash management, and scalable processes. Her experience spans month- and year-end close, general ledger oversight, payroll and HR coordination, M&A support, and building clear policies and procedures that keep organizations audit-ready and execution-focused. She is known for translating complex financial realities into actionable insights that support resilient, high-performing teams.
Executive Assistant
Alfred Ceredon
Alfred Ceredon
Executive Assistant
With prior experience as an Executive Assistant across finance and service industries, Alfred brings calm, high-precision support to fast-moving leadership teams. He ensures priorities stay organized and deadlines stay protected. Known for discretion, responsiveness, and proactive follow-through, Alfred helps streamline daily operations so executives and client teams can stay focused on outcomes.
Bob Schuler
Director, Catastrophic Loss
Bob Shuler is Director of Catastrophic Loss at True Capital Claims, where he provides disciplined leadership and forensic expertise in managing large, complex commercial property claims. He oversees every stage of recovery—including evidence collection, valuation, negotiation, and settlement—ensuring institutional clients receive the full and defensible value of their losses.
With extensive experience navigating high-severity, multi-stakeholder events, Bob anticipates challenges such as early damage misclassification, incomplete documentation, insurer assumptions, and settlement pressures, and he mitigates these through a methodical, evidence-based approach grounded in engineering, construction, and financial validation.
Board of Advisors
Advisor
Terrance Ahern
Terrance Ahern
Advisor
Advisor
David Coury
David Coury
Advisor
David Coury is an Advisor based in Cleveland, Ohio, with experience at DJC and other organizations and a finance background grounded in his education at Miami University. He brings a pragmatic, operator-minded approach to helping leadership teams evaluate opportunities, sharpen strategy, and execute with discipline. David is known for clear communication, sound judgment, and a steady, solutions-first style that supports decision-making across fast-moving, high-accountability environments. He partners with executives to improve prioritization, align stakeholders, and translate complex business issues into actionable plans—always with an emphasis on measurable outcomes and long-term value creation.
Advisor
Brett Himes
Brett Himes
Advisor
Brett Himes is a seasoned finance executive with deep experience leading strategy, operations, and performance in healthcare and services organizations. He served as CFO of Specialty Networks, LLC (May 2018–Mar 2024), guiding financial leadership during a period of growth and organizational transformation. Previously, Brett held senior executive roles including Senior Vice President at MarshBerry (Jan 2017–Mar 2018), SVP & CFO at DentalOne Partners (Mar 2015–Jun 2016), and CFO at Kellermeyer Bergenson’s Services (Jul 2012–Mar 2015). Known for disciplined financial management, value creation, and scalable processes, he partners closely with leadership teams to drive results across complex, multi-site businesses. Brett earned an MBA from Harvard Business School and a BS in Accounting from Colorado State University.
Advisor
Shailendra Sharma
Shailendra Sharma
Advisor
Advisor
Mike Sicilian
Mike Sicilian
Advisor
Mike Sicilian serves on the Executive Advisory Team, Pharmacy, and is a proven healthcare executive with 30+ years of leadership across healthcare services, GPOs, software, and provider organizations. He spent 15 years at Managed Health Care Associates, Inc. (MHA), a leading services and technology company serving the alternate care provider market. Joining in 2005 as EVP, Alternate Site, he was promoted to President in 2007. In 2013, Mike led the management team through MHA’s successful $1B sale to Roper Technologies (NYSE: ROP) and subsequently served as CEO/President. Since MHA, he has advised and supported private equity–backed healthcare services and technology companies in Executive Chairman and Board roles. He currently serves on the board of SCP portfolio company Tarrytown Expocare.